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1

I called on Friday and was transferred to the European Car technician. He said to bring it at 1 pm on Monday. He didn't ask for my name or anything. I asked him if he wanted my name and he said ok and took my last name.... I was there on Monday at 1pm. The front desk had no record of my appointment but were willing to take my car for a 2 to 4 hour delay before I could get diagnosed. I went to the waiting room and tried to get coffee. It was an old pot that was ice cold. After this I decided this was not the type of place I wanted to be and asked for my car back.

Felix, we appologize for your experience. Christian explained the techs were at lunch, and we would get you in immediately upon their return at 1PM. As for the coffee, it was indeed cold, and I offered to make a new pot for you, but you declined.

- Tri Star Automotive,
5

As always excellent service. Frank and Andrew are true professionals. Always courteous and informative. I have been using Tri-Star for years and the service is impeccable. Highly recommend!!!

5

Always a great experience at Tri-Star. No BS, just fair prices and good quality service. Thanks!

5

Tristar once again supplied great customer service. Diagnosed and made recommendations based on my situation- not just making money... love having a shop that I can trust to have my back!

5

They are always so helpful and fast. I will continue coming back when needed.

5

I had Tri Star to fix my AC on my Jeep and the service was beyond great. I called other places and they were at least a week out on repair. They had my vehicle ready for me in 3 days, which considering the work they had to do was very good. I also checked around on prices and they were compatible with everyone else. The shuttle service was great, in which they came to pick me up when my vehicle was ready. I highly recommend them for any auto repairs. Overall great service with good pricing.

5

5

Thanks again guys--not only did the guys preform the requested work, they inspected the driveline & found a broken support bracket which had broken & was a probable cause of our problems---great catch guys---thanks for your help!

5

Identified and took care of my issue in a quick and cost-efficient manner. The drop-off and pickup service is especially great as well.

5

Always on top of our needs! Thank you for the great service, everytime!